COVID-19

FREQUENTLY ASKED QUESTIONS RE COVID BOOSTER & FLU:-  FAQs

SEEING OUR PATIENTS DURING THE PANDEMIC

Thank you for your understanding and patience during this very unusual time.  We have had to rapidly change the way we practice and function as a surgery and try to ensure we still offer as much support to you as possible.  We thank you for your continued support and understanding.  We have made some further changes and as well as telephone appointments, some pre-bookable appointments will be available.  It is also possible to have a face to face appointment with the GP on the day you phone.

FACE MASK EXEMPTION

We encourage all patients to wear a face mask during their visit to the surgery.  This is to protect not only you but other patients present, the practice staff and to try and reduce the risk of Covid-19 transmission.  Only patients with an NHS face mask exemption will be permitted access without a face covering.  If you have an NHS exemption please ensure you advise staff when you are making your appointment so that appropriate measures can be put in place for your visit.

VACCINATION STATUS RECORDS

All enquiries about vaccination status records should go to the national covid-19 status helpline on 0808 196 8565. It can take up to 14 days to rectify issues on vaccination records, so people should check their records as early as possible, before going on holiday or to an event. More information is available at www.nhsinform.scot/covid-19-vaccine/after-your-vaccine/get-a-record-of-your-coronavirus-covid-19-vaccination-status

COVID VACCINATION EXEMPTION CERTIFICATES

GPs and their teams cannot issue vaccination exemption certificates. Further information on the vaccination exemption certificates scheme, including information on safe vaccination and routes to obtain an exemption can be found on the Scottish Government and NHS Inform websites.

Alternatively you can phone the free NHS Covid helpline on: 0808 196 8565

COVID VACCINATION RECORD

People will be able access their Covid-19 Vaccine Status online, by logging on to   www.nhsinform.scot/covid19status.

People who have lost or forgotten their username or password will be able to create new ones by selecting 'forgot username' or 'forgot password' options. A Freephone Covid Status Helpline will allow people to get the record posted to them.

It can be contacted on 0808 196 8565.

COVID HELPLINE TELEPHONE NUMBERS

0800 030 8013 - to enquire or change your Covid vaccination appointment.

0800 028 2816 - for general advice on Covid.

0808 196 8565 - If any data on your Vaccination Status Record is incorrect, you should phone the Covid-19 Status Helpline.

FACE MASK EXEMPTIONS - YOU DO NOT NEED A LETTER FROM YOUR G.P.

https://accessibletravel.scot/face-mask-exemption-not-everyone-can-wear-one/

COVID 19 SELF CARE GUIDE

CORONA VIRUS TIPS FOR HOME MANAGEMENT

ANXIETY MANAGEMENT AROUND COVID-19

SELF ISOLATION NOTE

SHIELDING

See link below which gives you advice and information:-

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/coronavirus-covid-19-shielding

Please see below an example of the letter being sent out from Scottish Government to all high risk patients:-

LETTER TO HIGH RISK PATIENTS/SCOTTISH GOVERNMENT



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